NAESB PAP10 Task 5
Usage Communication Survey Objectives and Outline

Task Objectives

Survey current practice. Gather existing usage communications between energy suppliers and consumers, including providers of intermediary services 

The Goal of Task 5 is to collect current practice to inform tasks 6 and 8 and provide input to analysis to identify gaps and overlaps as well as identify an expedited standards harmonization path.

Usage Communication Survey to be released March 31, 2010
**Add link to Twiki PAP 10 page for background
**Specify customer class (focus on residential but if C&I information would be beneficial, it should be included) for the information provided
**Jeff to add detail to background

Survey Outline

Have you generated use cases and/or business process documentation for communicating customer usage data to either a customer authorized third party or the customer? 
•	If yes, are they available to share as part of the NIST Smart Grid standards process? 
•	If yes, please provide a link if publicly available or an email (NAESB to set up)?

Are you aware of any best practices for residential data usage communication?

What type of usage information is communicated (i.e. on peak, off peak, seasonal, monthly, time of use, hourly or less)?
•	Today
o	Past usage – Typically, how much past data is communicated at one time?
o	Hypothetical – if an event is called now, then…? – Do you provide hypothetical past usage data? (ask Donna Pratt)
o	Do you provide forecast usage data to the end of the billing period?o	

•	If not currently provided today, do you plan to provide any of the above in the future?  

•	Please provide any tyoe of usage information you would like to receive from the customer?

Is the information provided on demang to the customer or is it published at regularly scheduled intervals?

How is that usage information communicated (i.e. paper bill, email, website, SMS or other)?
How often is that usage information communicated?
•	Today
o	Monthly, daily, hourly or less? 
o	Regular communication scheme?
o	Event based?
o	On demand?
•	Plan / wish for future
o	Monthly? Weekly? Daily? Hourly? Or?

What is the current deployment status of your usage information communication capability?
•	Investigating, Funded, pilot,  Deploying, operational?
•	What percent of your customer base has access to the new capability?
o	All that sign up, only customers on a specific rate, only C&I, only residential, both

With which type of partners are you engaged?
•	Today, for deployed solution?
•	Today or plan to engage for future solution?

To what, if any, standards do you comply?
•	Today
o	IEC TC57 CIM, TCP/IP, etc?
•	Plan for future
o	IEC TC57 CIM, TCP/IP, etc?
**Use the GWAC Stack for context – avoid injecting bias into the survey by calling out specific standards
Suggested language:  What standards do you use and for what?
Perhaps use an e.g.

Are you engaged in NIST?
Are you engaged in OpenADR?